Personal Information
Information supplied directly
When you contact ASH & ONXY through the website, by email, phone or in person, you may choose to provide personal information. This may include your name, email address, telephone number and the details of your message or enquiry. We collect the information you decide to share where it is reasonably needed to understand your request, return a response or continue a conversation you have asked us to have. You can contact us at [email protected] or +61280154726.
Venue Correspondence
Visit and event correspondence
If you ask us to assist with a restaurant visit, a private event or an arrangement connected with the physical card lounge, we may collect the information included in that correspondence. Depending on what you ask, this may include practical details about your request and your preferred way for us to contact you. We only describe these as examples because each enquiry is different. We do not assume that every visitor provides the same details, and we do not rely on a particular booking or guest-list system for this policy.
Website and device information
When you use our website, technical and usage information may be generated by your browser or device. This may include an IP address, browser type, device information, pages viewed and approximate usage time. Such information can help us operate and understand the website, but the information available will depend on how you access it and the technologies in use at the time. For more information about cookies and similar technologies, please read our Cookie Policy.
Information from other sources
ASH & ONXY may receive information about you when another person communicates on your behalf, or where you otherwise direct information to be shared with us. This could occur when a request is made by a companion, organiser or other contact connected with your enquiry. We handle that information in line with the context in which it is provided. If you believe information held about you is inaccurate, incomplete or out of date, please contact us so that we can consider your concern.